Why did you schedule me 4 apps and technician doesn't show to the one for today

Hey there, @user_ay9ua4! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with the technician appointment, it certainly is not what we want for our customers. I would be more than happy to look into the details on our end. Can you please send us a DM to get started?

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