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Tuesday, July 23rd, 2024 6:03 AM

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why did virtual assistant asked my ssn

while searching for mobile plan i was asked my ssn. is it legit?  

Expert

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110.1K Messages

9 months ago

The concern is not "Community Center" help related................ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2K Messages

9 months ago

@user_tt0ixv Welcome to our community forum and thank you @EG for moving this so we can help :). When signing up for Xfinity Mobile, we will run your credit to determine the number of lines you're eligible for and the dollar amount you're approved for if using a device payment plan. As long as you're using our official site then you are working with an employee. 

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