Why did my order get canceled?:

i placed an order online.

Then got an email saying i needed to verify information before my order could be sent and instructed me to call a number,

 first call was put on hold 38 minutes

2nd call ten minutes

3rd call 48 minutes

So i went to the store they said "you are all set there are no issues or anything holding up the order.

Then I recieved another emil that I had two days to call or order woud be canceled.

I called again- the rep told me no questions came up and that meant My order was going to be canceled

I asked fopr a survisors sat on hold an hour then disconnected and i am emarred to say i called back then i waited and finally hung up

then i talked to a rep online chatting.... total waste of time they said my phone would arrive Saturday. i am not holding my breath and if it doesnt i am canceling all my services i am sick of comcast treating customers like this...