Visitor
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10 Messages
Why did I get this email?
I don't understand why I got this email. I use my internet constantly.
8/5/22, 9:02 PM
Gmail - Action Required: You are at risk of losing your ACP benefit
Victor <[Edited: "Personal Information"]>
Action Required: You are at risk of losing your ACP benefit
1 message
Xfinity <xfinity@emails.xfinity.com>
Reply-To: Xfinity <reply@emails.xfinity.com>
To: [Edited: "Personal Information"]
Thu, Aug 4, 2022 at 9:01 AM
My Account
Please use your Xfinity
Internet service to
continue receiving the
ACP credit from Xfinity
The rules of the federal Affordable Connectivity Program (ACP)
require that a customer use their Internet service at least once in 30
consecutive days in order to remain enrolled in the program and
continue receiving the ACP benefit. This rule applies to ACP
customers whose Internet service is fully covered by the ACP benefit.
According to our records, you have not used your Xfinity Internet
service in the last 30 days. If you do not use the service within 15
days, you will be removed from ACP, lose your ACP credit, and be
responsible for the full cost of your Internet service.
To avoid losing your ACP credit, please be sure to use your
Xfinity Internet service within the next 15 days and then at least
once every 30 days after that.
If you're having trouble with your Internet service and are unable to get
connected online or if you are using the Internet and believe you have
received this email in error, please contact us right away at
844-963-0260. Our agents can provide support or schedule a device
replacement on your behalf, if needed. Otherwise, please remember
to begin using your service or your ACP credit will be removed on
2022-08-16.
1/28/5/22, 9:02 PM
Gmail - Action Required: You are at risk of losing your ACP benefit
Your Xfinity Internet service offers a fast, reliable connection for
multiple devices in your home. You can use it to surf the web, send
emails, stream shows and movies, upload photos, download music,
game online, work and learn from home – and more! And the full cost
of your service is currently covered through the monthly ACP benefit.
Thank you for being an Xfinity customer.
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