1 Message
Why can't I speak to a live person
This is ridiculous to be put in a situation where I need to ask a computer a question that it can't answer and then it won't connect me to a live person. I'm canceling if you guys can't hire a real person to answer customer questions.
I need to unpause all devices but my app no longer works.
XfinityOrlandoM
Official Employee
•
2K Messages
4 months ago
@user_2yr92h
Thanks for reaching out to us, we offer many ways to reach out to a live xfinity agent https://www.xfinity.com/support/contact-us. To pause and unpause devices that does need to be done via the awesome xfinity app https://www.xfinity.com/support/articles/xfinity-xfi-manage-profiles .
Can you give me a little more detail on the issues you're having accessing the Xfinity app?
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user_dwlopw
1 Message
4 months ago
I scrolled the comments in other posts and this worked! They called me back within minutes:
Text ON IT to this number: 266278
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