Frequent Visitor
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12 Messages
Why can't I receive the channels I pay for?I
We are staying in our second home in VT, because Florida has too many COVID issues. When we moved here in March, we had no internet. I asked Comcast what it would cost to have a line run the half mile to my house from the road. Comcast quoted me $70,000 to run the fiber optic cable. when I posted on this blog, Comcast promised to help. I had four people working fom home on moblie apps. Comcast did not help. They just went silent. So I had the fiber optic cable installed myself. It took two months, but cost a fraction of what Comcast was charging me. NOW that I have internet, I am finding that Comcast will not let me access the channels that I am paying for. Everything I want to watch, the USOpen, for example, and now football can only be access from my home network. I am paying $216 a month for internet/tv and phone in Jax, but Comcast will not let me take it with me. I pay for a premium package so that I can watch the sports I want to watch, and NOW I am being told that I cant access what I am paying for. So what are my options? I understand that with Direct TV I can access the channels that I pay for. Additionally, I can buy apps for HULU, Sling, HBO Netflix and ESPN and watch everything i want for WAY less than $200 a month. I have been a customer for over 20 years. But I see no reason to remain one. If Comcast cannot meet its customers changing needs, it wil become obsolete very quickly.
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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amgjoseph
Frequent Visitor
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12 Messages
5 years ago
I signed up for YouTube TV. I now have access to all the football and the Tennis channel through my Roku device. These are all the things that I pay for with Comcast, but I cannot access. I go back to Jax next week. I will evaluate what I need there and probably cancel Comcast. Even the new trial with Roku and Xfinity Streaming only works in your own home. I can't take it to my other home, and it still blocks the content I want to watch, so it is useless to me I can with the other apps. Comcast, get in the game!
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