Contributor
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67 Messages
Why can't I get the 5 year price lock for existing customers
Seeing a lot of ads for a 5 year price lock of $50 for the 1 GB plan. As an existing 25+ year plus customer, how do I switch to this plan?
Thanks
Contributor
•
67 Messages
Seeing a lot of ads for a 5 year price lock of $50 for the 1 GB plan. As an existing 25+ year plus customer, how do I switch to this plan?
Thanks
XfinityMatthew
Official Employee
•
1.5K Messages
3 hours ago
Hello @bob-mmk That offer is an introductory plan for new customers only currently. To view all plans avaialble to your account you can log in at https://www.xfinity.com/planbuilder and browze available options. Otherwise we'd be happy to look over the account as well and compare the available promotions for you.
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