Visitor
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1 Message
why are some of my tv options not available? ie, NBC sports, espn channels
when trying to acess channels get message they are not available? Did not see any change in my bills for the periods?
Visitor
•
1 Message
when trying to acess channels get message they are not available? Did not see any change in my bills for the periods?
XfinitySara
Official Employee
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2K Messages
4 days ago
Hello, @Bill370! Thanks for stopping by the community forum with your channel concerns. I'm sorry to hear about those missing channels, and I'd love to see what we can do to help out! Our team is wonderful to work with because we'll always do whatever we can to review and resolve issues quickly. To start, how are you trying to access those channels (i.e. X1 TV Box, Xfinity Stream app, stream portal online, etc.)? And just to make sure I understand, you these are channels you previously accessed and you have not made any recent changes to your plan?
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