Why are my rates increasing? Why am I paying a SPorts Fee when I do not watch sports?
Can you offer me a better renewal rate than Fios? They are offering the same package I have for 99.95 inclusive of all fees?
I want to speak to Tom. Tom says:
Hello, I'm Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast. As a Comcast customer, you are priority number one. We have a dedicated team of employees across the country working hard every day to make sure we deliver the superior experience you deserve. We are here for you. If you have a question or a concern about your service, we have numerous ways you can reach us.
If Tom can offer a better rate than Fios for the next 12-24 months, I wish to speak with him.