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Thursday, March 3rd, 2022

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Why am I being forced to bundle Internet with TV?

Xfinity is the only high speed internet option available in my area. I don't want TV, yet you don't offer my neighborhood internet only plans so I'm forced to take the lowest channel lineup possible and still get charged the local TV fee of an additional $20/mo for something I don't watch or want. $20 a month extra for10 local basic network channels? That's insane! I've asked customer service reps on the phone and they told me "we don't offer internet only plans in your area". That's just ridiculous. There's no justification for this. Sounds like you're forcing customers who don't have any other option into contracts or bundles they don't want because there's nothing they can do about it. 

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