Visitor

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1 Message

10/08/2026 5:14 PM

Why am I being charged when my WiFi isn’t plugged in or being used

I ended up moving and not calling you guys out of forgetting and I now have a huge bill I haven’t used my WiFi or anything.. 

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Expert

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121.9K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.7K Messages

7 hours ago

 

user_cv3432 When did you move out? Were you trying to disconnect your account all together or transfer your service to another address? 

 

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