Visitor
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3 Messages
who to contact about a damaged pedestal and exposed cable
I have a pedestal next to my driveway that is completely broken, I have to keep setting it in place and their are exposed cables near it in my flowerbed. Who can I contact to get this taken care of?
XfinityGabriel
Official Employee
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3.1K Messages
3 hours ago
@user_iwdyhc,
Hi there! Thanks for taking the time out of your Friday to reach out. I can understand the inconvenience caused by dealing with a broken pedestal and exposed cables near your driveway. You've knocked on the right door over virtual land. We are an expert team of experts who are dedicated to resolving damaged pedestal concerns such as this. We can help get this addressed quickly, especially since exposed lines can be a safety concern. To get this repaired, we’ll need to open a damage/maintenance request with our field team. Can you let us know if you are experiencing any service issues that may be caused by the damage or exposed cables?
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