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Thursday, August 15th, 2024 11:19 PM

Where is my rewards?

Haven’t received my $180 prepaid visa for veteran status and was supposed to receive it

Official Employee

 • 

2K Messages

6 months ago

 

Thank you for your service, we can help, user_7pf457.  At Xfinity, we’re proud to offer exclusive benefits for those who serve, including discounts on mobile plans, flexible line fees, virtual prepaid cards and Xfinity Rewards Diamond member status, our highest tier available.

If you confirmed your military status prior to April 29, 2024, visit xfinity.com/military and click get started to redeem your virtual prepaid card.
If confirmed on or after April 29, 2024, expect an email with your virtual prepaid card within 14-16 weeks.
To check the status, visit the Xfinity Incentive Tracker. It can take up to 10 business days to appear on the Track site.

 

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