Visitor
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3 Messages
Where Is my return
Fedex, according to the tracking info, delivered the return of the phone on 2/3/26 at 11:46 to Mt Juliet, TN. So far nobody can tell me if they received it. Xfinity Mobile is the most incompetent organization I have ever dealt with. I am very glad to be rid of them!!! Hopefully I will receive my credit for the return shortly...
XfinityRaul
Official Employee
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2.5K Messages
20 hours ago
@user_thth8g I appreciate you giving us the opportunity to review the status of this mobile return via Forums. I would be more than happy to review your account to see what's going on. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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