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Monday, January 6th, 2025 4:34 AM

Where is my internet

My internet has been down for 7 hours. It's impossible to get on the phone with a single real person at Xfinity. I'm bringing my modem in tomorrow, I am down with this company 

Official Employee

 • 

3.3K Messages

4 months ago

@user_saajm4 Thank you for taking the time to reach out to us here on our Xfinity Forums. We truly appreciate your business and would be sad to see you leave. I would love to help you with your connection concerns. Just to clarify, had you already checked the Xfinity app to see if it was a service interruption that our technicians were working to resolve?

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