Cooper606's profile

Regular Visitor

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5 Messages

Monday, December 7th, 2020 10:00 PM

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WHERE IS MY CONTRACT HIDDEN

I want to find my contract. I want to access all the information in one place.I've been directed by various sources to look under Legal Documents.  Under this heading there a four seperate items.  None of which has anthing to do with my contract.  I don't need to know why they are hiding it, any other site will take you right to it.  Please someone tell me what to do, what am I doing wrong? I've spent hours over the last two days trying to resolve this.

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Accepted Solution

Regular Visitor

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5 Messages

5 years ago

To the best of my knowledge I signed up with Xfinty on-line.                                         1. I have a cable box from Xfinity.                                                                                             2. I am recieveing a preset level of channels, but do not know which level.               3.  Technicians  have come to fix probllems.                                                                      4.  I recieve a monthly bill.                                                                                                 Thank you

Expert

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31.9K Messages

5 years ago


@Cooper606 wrote:

I want to find my contract. I want to access all the information in one place.I've been directed by various sources to look under Legal Documents.  Under this heading there a four seperate items.  None of which has anthing to do with my contract.  I don't need to know why they are hiding it, any other site will take you right to it.  Please someone tell me what to do, what am I doing wrong? I've spent hours over the last two days trying to resolve this.


Is it not under My Account Terms of Service?  Do you remember signing a contract?

Regular Visitor

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5 Messages

5 years ago

I looked under Account Terms Of Service.  This led to LegalDocuments.  Nothing related to my Contract.

Expert

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31.9K Messages

5 years ago


@Cooper606 wrote:

I looked under Account Terms Of Service.  This led to LegalDocuments.  Nothing related to my Contract.


You are probably not under a contract at this time, then.

Your plan should be shown on your billing statement.

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