Cooper606's profile

Mon, Dec 7, 2020 10:00 PM

WHERE IS MY CONTRACT HIDDEN

I want to find my contract. I want to access all the information in one place.I've been directed by various sources to look under Legal Documents.  Under this heading there a four seperate items.  None of which has anthing to do with my contract.  I don't need to know why they are hiding it, any other site will take you right to it.  Please someone tell me what to do, what am I doing wrong? I've spent hours over the last two days trying to resolve this.

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Regular Visitor

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5 Messages

6 m ago

To the best of my knowledge I signed up with Xfinty on-line.                                         1. I have a cable box from Xfinity.                                                                                             2. I am recieveing a preset level of channels, but do not know which level.               3.  Technicians  have come to fix probllems.                                                                      4.  I recieve a monthly bill.                                                                                                 Thank you

Again

Expert

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25.8K Messages

6 m ago


@Cooper606 wrote:

I want to find my contract. I want to access all the information in one place.I've been directed by various sources to look under Legal Documents.  Under this heading there a four seperate items.  None of which has anthing to do with my contract.  I don't need to know why they are hiding it, any other site will take you right to it.  Please someone tell me what to do, what am I doing wrong? I've spent hours over the last two days trying to resolve this.


Is it not under My Account Terms of Service?  Do you remember signing a contract?

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Regular Visitor

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5 Messages

6 m ago

I looked under Account Terms Of Service.  This led to LegalDocuments.  Nothing related to my Contract.

Again

Expert

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25.8K Messages

6 m ago


@Cooper606 wrote:

I looked under Account Terms Of Service.  This led to LegalDocuments.  Nothing related to my Contract.


You are probably not under a contract at this time, then.

Your plan should be shown on your billing statement.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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