Where do I file complaint about the call center?

@digitalking

 Thanks for reaching out to us,  we do apologize for any inconvenience you experienced at our Xfinity locations.

What's great about reaching out to us on this platform we can assist you with any and all your Xfinity service needs and we can also submit feedback to the store location overseer.

To get started please send me a direct message including your first and last name and complete service address.

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message