Good afternoon user_0i35hy. I can certainly understand wanting to check for updates on your ticket. I do have a couple questions to best assist. How long has it been since the ticket has been created? Have you received any initial update, like when the ticket was created?
XfinityJon
Official Employee
•
1.7K Messages
5 hours ago
Good afternoon user_0i35hy. I can certainly understand wanting to check for updates on your ticket. I do have a couple questions to best assist. How long has it been since the ticket has been created? Have you received any initial update, like when the ticket was created?
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