1 Message
where can I get a statement showing an AU?
I need a letter or some type of communication that shows my husband as authorized user.
Ive been going in circles just trying to find and email address and/or emails page for almost an hour with only finding frustration.
help?
Accepted Solution
XfinityMartyR
Official Employee
•
1.6K Messages
3 months ago
Thank you for reaching out, jessyjok1971. Unfortunately, we don't have an option to send out a confirmation of Xfinity users on an account. I would recommend logging into your account at https://customer.xfinity.com/settings, where you can view the list of users, and take a screenshot. Also, I want to ensure you have this article on how to manage user roles, and how each role is defined.
Manage user roles and permissions on Xfinity accounts
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