Where are my sports channels?

Question

I watch NFL and MLB channels on Monday and now it's Wednesday and I am getting  an error code message, as if they are not available.  Did they move these channels to a different  tier, without  notification, not a surprise, to make us pay more?

XfinityPaula · Answer

user_ljbdrw Hello there! Thanks for reporting the trouble with the NFL and MLB channels. I'm sorry for the error message. I am not showing that any channels have been moved or changed. I would love to help out and make sure you can access them again. What error message are you receiving?

Customer Service

user_ljbdrw

Where are my sports channels?

XfinityPaula

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