New Poster
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7 Messages
When will service be restored in League City?
I don't need info about hotspots. My mobile carrier is providing unlimited data. I just want to know when my Xfinity TV and Internet service will be available. My area of League City is serviced by Texas New Mexico Power, and we had electricity restored the same day as the storm. You should send techs to the areas where there's electricity but no Xfinity service. People such as I and my neighbors know that the problem isn't due to a power outage. Instead of just waiting to see who comes back online when electricity is restored, come fix the areas that are still offline now that power has been restored, please!
XfinityEricB
Official Employee
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2.2K Messages
10 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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6-1_
1 Message
10 months ago
Same here. Got power back on Monday and still no Xfinity Service. The outage tool is useless.
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