When will my cable be buried

user_iz39g0 Welcome to our community forum! Thank you for reaching out so we can make sure that cable is buried properly. In most cases, these should be taken care of within 14 days. I will collect your information, find your account, and reach out to the local technicians in your area to ensure this is resolved. 

Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and help.