Visitor
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2 Messages
When will Comcast restore my Internet Service in Arlington Virginia? I pay over $250/month but we have been down for over 48 hours.
Xfinity charges us over $250/month but does not maintain Internet service. We are constantly out of service and down in Arlington Virginia
XfinityRaf
Official Employee
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576 Messages
21 days ago
Good afternoon @user_47r285. Please send us a direct (private) message with your name and address so we can investigate your current service issue.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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