U

Wednesday, August 16th, 2023 5:33 PM

Closed

What's the status of my order

I want the status of my order and what happened to the installation appointment I had scheduled for today. I ordered x1 boxes so I can regain TV service after I swapped to 3rd party modem, scheduled an appointment for today, and shockingly enough.....**poof* the appointment has disappeared.....shocking

Official Employee

 • 

1.7K Messages

2 years ago

Hello, @user_cad78f, when you have a moment use the Direct Messaging icon on the top right side of the page to send your name and service address to "Xfinity Support." We will need to locate your account to help. 

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