jcr46385's profile

Contributor

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109 Messages

Tuesday, December 12th, 2023 2:56 PM

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What's the modem name store pickup?

I need to know what's the cable box name in Started kit sent to the store for pickup?...because I can't change my mind at the store as in the >  Image.

Official Employee

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4.2K Messages

2 years ago

Hi @jcr46385! We appreciate you taking the time to reach back out regarding this cable equipment model concern. This is a great question! As stated, Xfinity Store locations will do their best to provide the appropriate device, but they can only provide you with equipment they have in their inventory. 

 

I have responded via our Direct Messages as well. Please pick back up with me there. Thank you! 

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