topherchris's profile

Contributor

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100 Messages

Wednesday, January 22nd, 2025 7:23 PM

what's the difference between limited basic and choice tv ?

Hi ... I have choice tv ... i pay $60.20 a month. What's the difference between choice tv and limited basic ? Limited Basic is $55.45 a month.

With Choice TV, I do get xfinity.com/stream which enables me to stream live TV. Choice TV 
 Includes Limited Basic, Streampix, HD Programming
 and 20 Hours of DVR Service. I don't use HD programming or 20 hours of DVR service. So

if i switch to Limited Basic to save $5.00 a month, will I still get the Streampix ability to stream

TV on my computer like I have the ability to do with Choice TV ? Thanks

Official Employee

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2.1K Messages

3 months ago

 

topherchris Streaming is an option with any cable package you have. You should be able to stream now if you have either package. Streampix is a library of movies that you can watch commercial-free and unlimited on any screen, such as your TV, laptop, tablet, or smartphone. It's not the ability to stream, but something additional you can enjoy. I hope this clears up any confusion there. 

 

Contributor

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100 Messages

@XfinityEricB​ thanks eric ... so if i switch to limited basic which will save me $5.00 a month, the ONLY features i'm losing are HD programming and 20 hours of DVR service ? if i switch i'll still retain the same channel selection i have with Choice TV and i'll still retain streampix and the ability to stream live TV like i'm now able to do with Choice TV ... do i have all of that right ?? thanks so much [Edited: "Personal Information"] 

(edited)

Official Employee

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2.3K Messages

 

topherchris - Let's take a closer look at the options together. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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Contributor

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100 Messages

@XfinityThomasA​ ok ... i sent a direct message to xfinity support but no-one has responded ... how long does it take to get someone to reply ?

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