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Friday, February 27th, 2026 4:07 PM
why is user_f5sdd8’s on MY ACCOUNT and HOW can i get this person off my account
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Expert
116.3K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
1.2K Messages
3 hours ago
Thanks for moving this post over @EG. Good afternoon @user_f5sdd8, can you provide us some more details on your issue? The username you provided appears to be yours.
EG
Expert
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116.3K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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1.2K Messages
3 hours ago
Thanks for moving this post over @EG. Good afternoon @user_f5sdd8, can you provide us some more details on your issue? The username you provided appears to be yours.
1