Visitor

 • 

1 Message

Friday, February 27th, 2026 4:07 PM

what the [Edited]

why is  user_f5sdd8’s on MY ACCOUNT and HOW can i get this person off my account 

Oldest First
Selected Oldest First

Expert

 • 

116.3K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.2K Messages

3 hours ago

Thanks for moving this post over @EG. Good afternoon @user_f5sdd8, can you provide us some more details on your issue? The username you provided appears to be yours. 

Expert

 • 

116.3K Messages

YW @XfinityRaf​ !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
forum icon

New to the Community?

Start Here