Thanks for moving this post over @EG. Good afternoon @user_f5sdd8, can you provide us some more details on your issue? The username you provided appears to be yours.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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EG
Expert
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116.3K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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1.2K Messages
3 hours ago
Thanks for moving this post over @EG. Good afternoon @user_f5sdd8, can you provide us some more details on your issue? The username you provided appears to be yours.
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