2 Messages
what number to call to cancel my internet?
I moved to Kenya.
I can't cancel my internet service without a USA phone number. I do not have a USA phone number.
What can I possibly do to get help with this?
also, I don't want to pause, there is no Xfinity in Kenya, so no, I don't want to upgrade or change my plan.
and no, there is no chat icon in the upper right corner for me to direct message the support team.
EG
Expert
•
106.3K Messages
24 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@user_cb83ck Sending an unrequested direct message to the support team is a violation of their forum guidelines.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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