what number to call to cancel my internet?

I moved to Kenya.

I can't cancel my internet service without a USA phone number. I do not have a USA phone number.

What can I possibly do to get help with this?

also, I don't want to pause, there is no Xfinity in Kenya, so no, I don't want to upgrade or change my plan.

and no, there is no chat icon in the upper right corner for me to direct message the support team.

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EG

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107.6K Messages

3 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@user_cb83ck Sending an unrequested direct message to the support team is a violation of their forum guidelines.

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478

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user_cb83ck

2 Messages

except that i copied and pasted the exact link to message the support team from one of you from the forum. You are really needing to stop being a Karen.

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3 months ago

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31K Messages

@user_cb83ck

except that i copied and pasted the exact link to message the support team from one of you from the forum. You are really needing to stop being a Karen.

Except that sending a DM without an invite by an employee is in violation of our Guidelines and the Acceptable Use Policy, both of which you agreed to when signing in to the Forums. Please be respectful.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

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3 months ago

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Customer Service

user_cb83ck

what number to call to cancel my internet?

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