Hello user_ybwgwn our Xfinity direct retail locations do not have individual phone numbers, but you can set up a personalized appointment using our Xfinity Store Locator
It looks like the location in Oak Ridge is a Comcast Branded Partner location, but we do have one about 15 minutes away in Knoxville that is a primary Xfinity location. You can use the links below to schedule an in-store visit for faster and more personalized service.
Hello user_bcfi4h 👋 If you have any concerns or questions regarding your account, our Community Forum team is all based out of our corporate headquarters in the states, and happy to assist however we can! To get started, find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. It just helps other members of the community with similar issues to find the answers they need.
EG
Expert
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111.3K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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1.8K Messages
4 months ago
Hello user_ybwgwn our Xfinity direct retail locations do not have individual phone numbers, but you can set up a personalized appointment using our Xfinity Store Locator
It looks like the location in Oak Ridge is a Comcast Branded Partner location, but we do have one about 15 minutes away in Knoxville that is a primary Xfinity location. You can use the links below to schedule an in-store visit for faster and more personalized service.
Xfinity Store by Comcast Branded Partner - Oak Ridge
Xfinity Store Knoxville - Kingston Pike
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user_oh7x3g
1 Message
2 months ago
They are terrible there
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user_bcfi4h
Visitor
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1 Message
5 days ago
Why you can never talk to a real person when you have problems about your service
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