Visitor
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1 Message
what is the email address for Support
I need the email address for Support. The service Im experiencing via phone is unacceptable. Ive been trying to get a low hanging wire fixed for weeks now and your Team is dropping the ball. I need this fixed asap as its a dangerous situation.
XfinityDena
Official Employee
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4.2K Messages
1 day ago
Hello! Thank you for reaching out today! I do appreciate your patience, and I do apologize for the delay. I am just the person to help you in resolving any questions or concerns about a low hanging wire! I appreciate you for bringing it to our attention to have our local team to address @user_4z45ja
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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