Visitor
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6 Messages
What is happening in Central Houston/Museum District???
For days, you strung us along with promises of restored service by yesterday, July 15 at "5:50pm" (precision now grimly hilarious). Of course 5:50 came and went, and the service still isn't on. Now you're providing no predicted time of restoration, just "as soon as possible", and the outage map is still a sea of solid blue blobs downtown, Medical Center, and Museum District. Everyone gets that the storm exceeded expectations as to severity, but the level of information you are providing is extraordinarily poor, and the AI chatbots apparently manning your systems are insulting.
What is taking you so long??
user_e4rt0z
11 Messages
2 years ago
According to their Texas blog they are 90% complete with repairs (ans of 7/15) and appear to be completing 10% per day.
https://texas.comcast.com/alerts/
The math isn’t matching. Someone is lying
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user_9svn4a
1 Message
2 years ago
Two technicians were At our house for hours today and tested all our equipment and connections. The problem is external to our residence and there is no way that 100% of service has been restored when I know for a fact, the outage extends to Caroline, Maine, Fannin, Hermann etc. I want answers, please
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