What is going on with outage!!!

Hello, user_ylvlq9. We appreciate your feedback and the opportunity to help. This is not the experience we want for anyone. Keeping the services accessible and reliable is more important than ever, so I know I'd be reaching out too if my services were not available. We can help! The most effective way to get interruption updates for your area and information about your service is to visit https://www.xfinity.com/support/status  or use the Xfinity app. Resolution times shown, when available, are estimated and may change.

Additionally, Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots give you fast, convenient WiFi and are free to Xfinity Mobile customers and eligible Xfinity Internet and Comcast Business Internet customers.

When in range of a hotspot, look for the xfinitywifi, XFINITY, or Xfinity Mobile SSID (network name) in the list of available networks on your device. Check the hotspot location map in the Xfinity app (on the WiFi tab) or the online map. (https://www.xfinity.com/learn/internet-service/wifi). Apologies for any inconvenience this may have caused, and thank you for your patience during this time.