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Friday, October 4th, 2024 5:09 AM

What happened to our service, been out all day

message says we need to update

Official Employee

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4.1K Messages

15 days ago

Hey, user_3gn4qq! Thanks for reaching out to us on the forums! I apologize to hear that you are having issues with your services. Can you tell us more about your issue? Is this for TV or the Internet? Can you tell us the exact error messed you are getting?

 

Visitor

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13 Messages

Are you serious? Care to discuss the global outage????? WHEN WILL IT BE FIXED. (and stop pretending it's a problem with my account only)

Official Employee

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2.4K Messages

Services may be out in your area due to a number of reasons. We offer convenient self-service options to check service interruptions through My Account, the Xfinity App, or the Xfinity Status Center at http://www.xfinity.com/support/status. -Dena

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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