user_0vy4bk Thank you so much for your post about the message you are seeing. I haven't come across this one before but STB stands for Set Top Box and if I had to make a guess the Ref may be Refresh and SW normally stands for SW. If your box completes the activation it may need a Software update. This normally happens each day during the daily update that you can schedule for any time you would like to make sure it does not interrupt your normal viewing. You can also use the Xfinity app once showing there to help with troubleshooting.
My vizio TV has stb refresh design in the hdmi location where xfinity was. It says my TV is not connected to the internet, when I try to add my password it says it's not correct. I have only had xfinity for a week.
XfinityAmandaB
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7 months ago
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user_ge9jzf
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7 months ago
My vizio TV has stb refresh design in the hdmi location where xfinity was. It says my TV is not connected to the internet, when I try to add my password it says it's not correct. I have only had xfinity for a week.
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