Visitor

 • 

1 Message

Tuesday, March 17th, 2026 8:38 PM

What day will my device arrive?

When will my internet device arrive? Can I change the order to pick it up at a physical store?

Oldest First
Selected Oldest First

Expert

 • 

116.7K Messages

3 hours ago

Question moved here.

Official Employee

 • 

501 Messages

3 hours ago

 

Iaaannnn68, hello there and thanks for reaching out regarding your shipment. I am waiting on some shipment myself, so I can completely relate. Have you have you received an email with tracking information? You are able to go to a store to pickup a gateway - it wouldn't automatically stop your shipment. You'll just have to return that once you receive it. 

 

forum icon

New to the Community?

Start Here