jswoolf01's profile

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Tue, Jan 5, 2021 5:00 AM

What counts toward new usage cap?

What sorts of activity will be counted against the new 1.2TB monthly data usage cap?  For example:


* Cable-TV shows watched on my television?

* Cable-TV shows watched via the browser on a PC attached to my home network?

* Shows and movies streamed from a streaming service like Amazon Prime?

* Video conferences?

* Other Internet activity - visiting regular websites, uploading and downloading files, etc

* Watching cable shows using the Comcast app on a non-Comcast device such as a Verizon or TMobile cellphone?

* All of the above? 




Official Employee


2.7K Messages

5 m ago

Hello, @jswoolf01! Welcome to the Xfinity Forums. 

We appreciate you reaching out to us here with your data usage concerns. 

Anything cable-related, in-home does not use data. So this would be your shows on your TV or cable streamed through the Xfinity Stream app while in-home. 


Content streamed through 3rd party apps like Prime/Netflix etc. consumes data. Things like video conferencing and other internet activities consume data. Cable streamed through the app outside your home, consumes data as well.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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