New Poster
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What counts toward new usage cap?
What sorts of activity will be counted against the new 1.2TB monthly data usage cap? For example:
* Cable-TV shows watched on my television?
* Cable-TV shows watched via the browser on a PC attached to my home network?
* Shows and movies streamed from a streaming service like Amazon Prime?
* Video conferences?
* Other Internet activity - visiting regular websites, uploading and downloading files, etc
* Watching cable shows using the Comcast app on a non-Comcast device such as a Verizon or TMobile cellphone?
* All of the above?
Responses
ComcastTambrey
Official Employee
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2.7K Messages
5 m ago
Hello, @jswoolf01! Welcome to the Xfinity Forums.
We appreciate you reaching out to us here with your data usage concerns.
Anything cable-related, in-home does not use data. So this would be your shows on your TV or cable streamed through the Xfinity Stream app while in-home.
Content streamed through 3rd party apps like Prime/Netflix etc. consumes data. Things like video conferencing and other internet activities consume data. Cable streamed through the app outside your home, consumes data as well.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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