We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. If you are referring to DVR storage, to cancel extra DVR storage, you need to access your X1 TV Box.
Go to **Main Menu > Saved > Recordings > Upgrade DVR Plan**. From there, you can manage your current DVR storage plan.
EG
Expert
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116.2K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMartyR
Official Employee
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2.9K Messages
5 hours ago
We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. If you are referring to DVR storage, to cancel extra DVR storage, you need to access your X1 TV Box.
Go to **Main Menu > Saved > Recordings > Upgrade DVR Plan**. From there, you can manage your current DVR storage plan.
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