3 Messages
We're unable to connect with the Xfinity Assistant. You can try logging in to My Account or chat with an agent for more help.
Xfinity Assistant is stuck in a loop, and just gives this answer every time I try to ask a question. How can I chat with an agent? I tried sending a direct message to support through this platform and was told that was a violation of terms of service.
user_f09hhf
3 Messages
4 months ago
I am having this same issue. And they are charging me 10 dollar a day in late fee when I owe NOTHING, I literally have credit on my account. No customer service to speak with, fees are at 110 now. Worst company, get out now before they do the same to you.
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