Visitor
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1 Message
We're remodeling and need to move the Comcast service entry for the build
We're remodeling, including tearing down our garage and rebuilding it. The Comcast service entry box is on the back of the garage and needs to be moved. Can someone help with that?
Accepted Solution
XfinityAdrienne
Official Employee
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1.9K Messages
22 days ago
Hey there, @user_hsqfgn! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We can certainly take a look into submitting an order to look into getting the box relocated. Can you send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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