Weird texts from xfinity

@Again so did I but it doesn’t explain how they went through the whole registration process and whatnot without fixing their phone number in the almost three weeks this has been going on lol

Also Xfinity customer service said no one can register with a number that already exist on a active file account but when I asked how this is still happening one guy disconnected from me and the new person had no clue and told me just to call their customer service number.

Hi, @user_d7e5c5! Thank you for reaching out to XFINITY over Forums page and for patiently waiting for a response! I hope you are having a nice Saturday. I am sorry to learn about this experience with those text notifications. I can understand how this would be concerning. Especially with all the cyber attacks these days You have reached the right team over social media to help. To further assist, please send us a direct message with your name and address so we can research this further. You can start by clicking the chat icon located in the top right corner on your forums page when signed in. Once there, you can search for "Xfinity Support" to compose your direct message.