Monday, December 2nd, 2024

Closed

Weird cancellation email?

Got an email about a cancellation request but I  never requested it.

Oldest First
Selected Oldest First

Official Employee

 • 

1.7K Messages

8 months ago

@Front-row-aholic I’m sorry to hear about this mix up. We can cancel this request for you. 

Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

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