hurleyrc89's profile

Regular Visitor

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3 Messages

Wed, Nov 4, 2020 5:00 AM

Closed

Website won't let me upgrade to unlimited internet

I get a 'Temporarily Unavailable' message when I try and upgrade to unlimited internet. Has occured for weeks now, and I just used my one free month over going over.

Again

Expert

 • 

26.8K Messages

1 y ago

@hurleyrc89 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  
XfinityAmir

Official Employee

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6.7K Messages

1 y ago

Hi hurleyrc89, you've come to the right place to get set up with unlimited data. To better assist you could you please send me a private message with your full name and account number by clicking on my name (ComcastAmir) and then click "Send a message"?

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