2 Messages
Website blocked by Xfinity's Advanced Security Network - URGENT
Hello Xfinity Support Team,
I am seeking urgent assistance with an issue concerning one of our websites being blocked. Our customers are encountering an "ERR_SSL_PROTOCOL_ERROR" message, indicating that access to the site is restricted due to potential security risks. Despite numerous attempts to resolve this through phone contact and multiple submissions of unblocking requests on the Xfinity website, the problem persists. It's been over a month without a resolution.
This issue is critical as it's not only affecting us but also causing significant inconvenience and financial loss to our client. I've noticed similar complaints in various forums, yet there seem to be no updates on resolutions. Could you please prioritize this matter and advise on the appropriate steps or the right contact person to resolve this issue promptly?
Thank you for your attention to this urgent matter.
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