Visitor
•
1 Message
Website at signup got my address wrong, how do I change it?
When I signed up for Xfinity NOW, i selected my address, which is the 4th of a 4 unit building. However, my service address appears to have defaulted to unit 1 somehow. How do I change my service address? All 4 units have distinct numbered addresses, but when I signed up for internet I couldn't select one specific address, only all 4.
EG
Expert
•
117.7K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAmira
Official Employee
•
4.8K Messages
2 hours ago
Hi user_h9kuro! Thanks for visiting our Xfinity Forum. We appreciate you signing up for Xfinity NOW and are so happy to have you as a customer. If the account was created under the wrong address, you would have to cancel it and create a new one for the correct address. Please contact the Xfinity NOW support team through this LINK for assistance with canceling the account and creating a new one.
Please let us know if we can be of any other support.
0
0