"We sent you new equipment" mailings from Xfinity
Hello all, I have received five (5) letters via postal mail from Xfinity, in the name of Ms. Teresa Lynch (VP, Xfinity Consumer Services) informing me that new Xfinity cable TV equipment has been sent to me. The letters also stress that upon receipt, I must activate them immediately or lose services. I have also received several email messages from Xfinity with similar content. Since nothing has ever materialized, I contacted Xfinity Chat Support, who told me that there are no shipments planned for my account and the agent speculated that the mailings were fake. I emailed Ms. Lynch directly via LinkedIn, but have never received her response.
Ok, that's my story! Anyone else see these messages? I'd welcome new equipment, as it's been YEARS since Comcast/Xfinity have replaced anything. Seems far-fetched to be a fake, since none of the letters are asking for any actions to be taken. Thanks again.