Visitor
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1 Message
We keep losing internet
I have tried all of the troubleshooting tools and tips, I need a service tech to come to
my home
Visitor
•
1 Message
I have tried all of the troubleshooting tools and tips, I need a service tech to come to
my home
EG
Expert
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122.7K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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3K Messages
48 minutes ago
Hello user_k8pzhv thanks so much for taking the time to reach us here via our Xfinity Forums! When you say "losing internet," are certain devices dropping off the network, or is the modem fully resetting each time? Is this a fairly recent occurrence, or has it been going on for some time?
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