Visitor

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2 Messages

Thursday, July 9th, 2026 7:46 PM

Water Leak

I have a CATV box in the ground in front of my house.  It is in the cement. Water is coming from the ground whenever it is not covered, and it rains.  How can I get someone out to come and look at it?  

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Official Employee

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2.9K Messages

5 hours ago

@user_tcrc3r Thank you for making us aware there's water coming out of the pedestal whenever it rains via Forums. I would be more than happy to help get this resolved. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

Visitor

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2 Messages

This is the spot on the sidewalk, that is leaking

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