@user_6rkgqg I am sorry to hear you have a water leak. I would be happy to put in a ticket for the damage claim. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list - Type your message in the text area near the bottom of the window - Press Enter to send your message
XfinityDena
Official Employee
•
3.2K Messages
6 days ago
@user_6rkgqg I am sorry to hear you have a water leak. I would be happy to put in a ticket for the damage claim. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
0
0
user_6rkgqg
Visitor
•
3 Messages
4 days ago
I had poor internet performance and was told I would have my next 2 months waived. I was just billed for April.
On top of that, y'all hit a water line drilling a new line and now I have a water leak. I need customer service.
0
0