Wasted 3 hours of my time

user_xt445x thank you for taking time out of your day to reach out over Xfinity Forums, this isn't the experience we want you to have when reaching out for assistance. We are always looking for ways to improve as a company and getting valuable feedback where we can make changes, or get more training is helpful. I would be happy to get feedback submitted if you would like. 

I'm sorry to hear you ended up removing TV service, but wanted to let you know about our awesome new Now TV service for customers with internet only. It has popular live channels as well as On Demand content, and runs $20 per month. Here's a great article that has more on that service: https://www.xfinity.com/support/articles/now-tv-overview.  

Our Sports and News TV line was just rolled out as well that includes 50+ channels that carry local and national stations, and includes Peacock Premium: https://www.xfinity.com/learn/digital-cable-tv/sports-news.